Mr. Duffer brings nearly four decades of professional experience in the funeral service and cemetery industry to the LHT team.
Jeff began his career in 1983 as a student embalmer and apprentice funeral director. He has been with Service Corporation International/Dignity Memorial since 1986, serving in increasingly responsible roles from apprentice, assistant manager, manager, and general manager. He is currently the SCI Market Director for the Middle Tennessee area, where he leads a diverse and talented team of professionals located across nine funeral homes, five cemeteries, a cremation center, a floral design center, and a large team of sales associates in a multi-million dollar business segment.
Jeff is a seasoned professional who is committed to excellence in funeral service and cemetery education. He serves on the Board of Directors of John A. Gupton College, is past president of the John A. Gupton Alumni Association, and is a former Educational Liaison to the Tennessee Funeral Directors Association. Jeff is a trainer in the International Cemetery, Cremation, and Funeral Association University, regularly providing presentations for the hospitality and event management segment of the industry.
Jeff is passionately dedicated to ensuring the funeral service industry remains relevant to the ever-changing needs and wishes of client families. He was a pioneer of Dignity Memorial’s “Life Well Celebrated”, which provides families the options to personally customize unique celebrations of life. “Life Well Celebrated” has since become a premier practice throughout the funeral service and cemetery industry, and Jeff remains a champion of this cutting-edge contemporary idea.
Jeff is committed to maintaining the highest ethical and professional standards throughout the funeral service and cemetery industry. He received a gubernatorial appointment and served as president of the Tennessee State Board of Funeral Directors and Embalmers, which oversees the regulation of all funeral and cemetery establishments and licensed persons in the State of Tennessee.
Jeff received an associate degree in Mortuary Science from John A. Gupton College, and a bachelor’s degree in Management and Human Relations from Trevecca Nazarene University. He is a licensed funeral director and embalmer in the State of Tennessee.
Jeff joined the LHT Ceremonial Funeral Team in 2016 and was named Vice President of Client Relations in 2019. Jeff remains committed to providing the highest levels of service excellence and growing enduring relationships with client families through the timeless values of Legacy, Honor, and Trust.